Privacy Policy

At varidianexus, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our financial planning services.

Last updated: August 18, 2025

Information We Collect

Personal Information

  • Contact details including name, email address, phone number, and mailing address
  • Financial information relevant to our consultation services and planning discussions
  • Communication records from consultations, emails, and support interactions

How We Use Your Information

We process your personal data for the following purposes:

  • Providing personalized financial planning consultations and ongoing support services
  • Communicating about appointments, service updates, and relevant financial insights
  • Improving our services based on client feedback and usage patterns
  • Complying with legal obligations and regulatory requirements in the financial services sector

Legal Basis for Processing

We process your data based on several lawful grounds:

We process your data based on consent for marketing communications and legitimate interest for service provision

When We Share Information

We may share your information in limited circumstances:

  • With service providers who assist with appointment scheduling, payment processing, or technical support
  • When required by law, regulation, or court order in Australia
  • With your explicit consent for specific purposes you have approved

Your Privacy Rights

You have important rights regarding your personal information:

  • Access your personal data and understand how we process it
  • Correct any inaccurate or incomplete information in our records
  • Request deletion of your personal data subject to legal retention requirements
  • Receive your data in a portable format or have it transferred to another service
  • Object to certain types of processing, particularly for marketing purposes

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

For detailed information about our cookie practices, please review our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by Australian law.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age.

18+ only

Policy Changes

We may update this privacy policy to reflect changes in our practices or legal requirements. Material changes will be communicated with appropriate notice.

Contact Us

Questions about this privacy policy or our data practices? Contact our privacy team:

Level 12, 320 Adelaide Street, Brisbane QLD 4000